QualityIntermediate

Corrective & Preventive Action (CAPA)

Managing nonconformities and driving sustainable improvement

Corrective & Preventive Action (CAPA)

Course Overview

This course provides learners with an understanding of Corrective and Preventive Action (CAPA) systems and their role in quality management. Learners will explore how organisations identify issues, investigate causes, implement corrective measures and prevent recurrence. The course emphasises structured problem resolution and continual improvement principles that support compliance and operational excellence.

Learning Outcomes

  • Understand CAPA principles and objectives
  • Manage nonconformities systematically
  • Conduct effective investigations
  • Develop corrective and preventive actions
  • Verify action effectiveness
  • Support continual improvement activities
  • Improve quality system performance

Course Structure (5 topics, 15 lessons)

Principles and Objectives of CAPA
The Role of CAPA in Quality Management Systems
Sources and Triggers for CAPA Initiation
225 minutes
15 lessons across 5 topics
4 CPD hours
Certificate valid 36 months
Quality professionals, managers, auditors, supervisors and process owners

Full library access during 14-day trial

Regulations Covered

ISO 9001:2015ISO 13485 CAPA PrinciplesICH Q10 Quality Systems Concepts

Industries

manufacturinghealthcareconstruction

Topics

CAPACorrective ActionPreventive ActionQuality ImprovementNonconformities

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