Employee Relations

Building and maintaining positive employee and industrial relations in the workplace

Course Overview

This course provides learners with an understanding of employee relations and the management of the employment relationship to create a productive, engaged and harmonious workplace. Learners will explore collective bargaining, trade union recognition, consultation obligations, employee voice mechanisms, managing conflict and the legal framework for industrial action. The course is suitable for HR professionals, managers and employee representatives.

Learning Outcomes

• Understand the principles of employee relations and its importance
• Explain the role of trade unions in the workplace
• Understand collective bargaining and recognition agreements
• Apply employee voice and engagement mechanisms
• Manage individual and collective conflict effectively
• Understand the legal framework for industrial action
• Support positive employee and industrial relations

Course Structure (3 topics, 9 lessons)