Mentoring Skills

Developing the skills to be an effective workplace mentor

Course Overview

This course provides learners with the skills and knowledge required to be an effective workplace mentor. Learners will explore the mentoring relationship, the distinction between mentoring and coaching, establishing the mentoring contract, active listening, questioning techniques, giving guidance and supporting mentee development. The course is suitable for anyone taking on a mentoring role within their organisation.

Learning Outcomes

• Understand the purpose and principles of workplace mentoring
• Distinguish between mentoring, coaching and sponsorship
• Establish an effective mentoring contract and relationship
• Apply active listening and questioning skills in mentoring sessions
• Provide guidance and share experience appropriately
• Support mentee goal-setting and development planning
• Evaluate the effectiveness of the mentoring relationship

Course Structure (3 topics, 9 lessons)