Operational Risk Management

Identifying, assessing and managing risks across operational processes

Course Overview

This course provides learners with an understanding of operational risk management and the frameworks used to identify and control risks that could disrupt operations, harm quality or cause financial loss. Learners will explore the risk management lifecycle, risk registers, risk assessment techniques, risk controls, key risk indicators and the integration of operational risk with quality and business continuity management.

Learning Outcomes

• Understand the principles of operational risk management
• Identify and classify operational risks across key processes
• Apply risk assessment methodology including likelihood and impact analysis
• Develop and maintain an operational risk register
• Design and implement risk controls and mitigation measures
• Monitor risks using key risk indicators
• Integrate operational risk management with quality and business continuity systems

Course Structure (5 topics, 15 lessons)