Performance Management

Supporting employee development and organisational performance

Course Overview

This course provides managers with the knowledge and skills required to manage employee performance effectively. Learners will explore performance expectations, goal setting, feedback techniques, performance improvement processes and employee development strategies. The course supports managers in creating high-performing teams while addressing performance concerns constructively and fairly.

Learning Outcomes

• Understand the principles of effective performance management
• Set clear expectations and performance objectives
• Deliver constructive feedback effectively
• Address performance concerns appropriately
• Support employee development and growth
• Conduct meaningful performance reviews
• Improve team and organisational performance

Course Structure (3 topics, 9 lessons)