Process Auditing

Planning and conducting effective process audits to verify compliance and performance

Course Overview

This course provides learners with the skills to plan and conduct process audits that verify whether processes are operating effectively and in compliance with defined standards and requirements. Learners will explore process audit planning, conducting process observations, sampling, non-conformance identification, reporting and corrective action follow-up. The course is suitable for internal auditors and quality professionals.

Learning Outcomes

• Understand the purpose and types of process audits
• Plan a process audit effectively including scope and checklists
• Apply turtle diagram analysis to structure process audits
• Conduct process observations and operator interviews
• Identify and classify non-conformances accurately
• Write clear audit findings and non-conformance reports
• Manage corrective action follow-up and verification

Course Structure (4 topics, 12 lessons)