Psychological Safety

Creating an environment where people feel safe to speak up, take risks and be themselves

Course Overview

This course provides learners with an understanding of psychological safety and its critical role in team performance, innovation and wellbeing. Learners will explore Amy Edmondson's research on psychological safety, the four stages of team psychological safety, leadership behaviours that build or undermine safety, and practical strategies for creating more inclusive and open team cultures.

Learning Outcomes

• Understand what psychological safety is and why it matters
• Explain the research evidence for psychological safety and team performance
• Identify leadership behaviours that build psychological safety
• Recognise behaviours that undermine psychological safety
• Apply strategies to create a more psychologically safe team environment
• Encourage speaking up, raising concerns and productive disagreement
• Connect psychological safety to inclusion, diversity and wellbeing

Course Structure (3 topics, 9 lessons)